Introduction

Welcome to CLO-A. By interacting with our website (the "Site"), you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the Site. If you do not agree with these terms, please do not use our Site.

1. Overview of Services

CLO-A is an e-commerce platform offering a wide range of home decor and lifestyle products. Our platform allows users to browse, select, and purchase home decor items. We provide a secure and easy-to-use online shopping experience.

2. User Account

To access certain features of the Site, you may be required to create an account. By creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities that occur under your account.
  

If you suspect any unauthorized use of your account, contact us immediately.

3. Product Information

We take every effort to ensure that the information and images of products displayed on the Site are accurate. However, we do not guarantee that the description, color, or any other content on the Site is completely accurate, complete, or error-free.

4. Orders and Payment

• Order Confirmation: When you place an order through the Site, we will send an order confirmation email. This does not constitute an acceptance of your order. We reserve the right to accept or reject your order under our discretion.
• Payment: All payments must be made via the payment methods available on the Site (credit card, debit card, UPI, etc.). We use third-party payment gateways to process payments. Payments are processed securely and we do not store any payment details.
  

5. Shipping and Delivery

We ship our products across India. Delivery charges, shipping times, and other details are available at the checkout. The delivery may be subject to delays due to unforeseen circumstances. You will be notified in such cases.

6. Return and Refund Policy

For detailed information regarding our Return and Refund Policy, please visit our dedicated Return and Refund Policy.

7. User Conduct

You agree not to use the Site in any unlawful, harmful, or fraudulent manner. You will not:

• Violate any laws or regulations.
• Attempt to gain unauthorized access to the Site or any account.
• Interfere with the security of the Site or disrupt the services we offer.
• Use the Site for any commercial purposes other than purchasing products.
  

8. Intellectual Property

All content on the Site, including text, images, logos, graphics, videos, and other materials, is the property of CLO-A and is protected by intellectual property laws. You may not reproduce, redistribute, or use any of the content without our express permission.

9. Privacy Policy

By using the Site, you also agree to our Privacy Policy, which governs the collection and use of your personal data.

10. Limitation of Liability

To the fullest extent permitted by law, CLO-A will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the Site or the products purchased.

11. Indemnification

You agree to indemnify, defend, and hold harmless CLO-A, its officers, directors, employees, agents, and affiliates from any claims, damages, obligations, losses, liabilities, and expenses arising from your use of the Site.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective as soon as it is published. Please review this page regularly to stay informed about our terms.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from or related to these terms will be resolved in the courts located in Meerut, Uttar Pradesh.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

CLO-A
Luxury in Every Home

📞 +91 75340 03074
✉️ Support@thecloa.com