GENERAL SPECIFICATIONS:
SKU : CLOA00011
Weight (gms.) : 706
Primary Material: 100% Ceramic

COMPOSITION AND USAGE:
Dishwasher Safe, Microwave Safe, Food Grade and Lead Free
Handle With Care

DIMENSIONS:
Cup - Height (cms): 9.5 , Diameter (or width) (cms): 7.5
Saucer - Height (cms): 14.5, Diameter (or width) (cms): 4

SUPPLIER INFORMATION:
Country of Origin: India

Manufactured & Marketing By:
The CLO-A, Mangal Pandey Nagar Road Mangal Pandey Nagar Ramgarhi, 490/3, 250003 Meerut Uttar Pradesh, India

Processing Time: Orders are processed within 1–2 business days.

Domestic Shipping (India):
Standard: 3–7 business days.
Express: 1–3 business days (additional cost).

Free Shipping: On orders above ₹3,000.

International Shipping: Available; contact support@thecloa.com for details.

Tracking: Receive tracking link via email/SMS once shipped.

Damaged or Lost Packages: Contact support@thecloa.com within 48 hours with unboxing video.

Address Accuracy: Ensure correct address; CLO-A is not responsible for incorrect deliveries.

No Returns or Exchanges: Our products are delicate; returns or exchanges are not allowed.

Refund or Store Credit: Applicable only if you receive a wrong or damaged product.

Requirements for Refund: Contact support@thecloa.com within 48 hours of receiving the product with an unboxing video or clear pictures.

Refund Condition: Product must be unused, unwashed, and in original packaging.

Non-Refundable: Used, washed, custom products, or requests after 48 hours are not eligible.

Order Cancellation: Can only be done before shipment; after shipment, cancellation is not possible.